Privacy Policy

Privacy Policy

Full policy

1) Who we are
Dr. Abid Qazi
Email: info@abidqazi.com
WhatsApp/Phone: +923174002444
Location: Saleem Memorial Trust Hospital, Lahore, Pakistan

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2) Information we collect
We may collect the following information when you use the Website:
– Contact details: your name, phone number, email address.
– Patient/child details you choose to provide: child’s name and age.
– Appointment information: reason for visit/symptoms, preferred date/time (if provided).
– Virtual consultation information: brief problem summary and any medical reports/images you upload (PDF, JPG, JPEG, PNG).
– Technical information: IP address, browser type, device information, pages visited and approximate location derived from IP.

3) How we use your information
We use your information to:
– Respond to appointment requests and virtual consultation/second opinion requests.
– Communicate with you to confirm scheduling and request additional information if needed.
– Review uploaded reports for the purpose of providing a second opinion/virtual consultation.
– Maintain the security and performance of the Website.

4) Legal basis / consent
By submitting a form on this Website, you consent to the collection and use of your information as described in this policy. For virtual consultation uploads, we rely on the consent you provide via the required checkbox in the form.

5) How we share your information
We do not sell your personal information.
We may share your information only:
– With trusted service providers who help us operate the Website and email delivery (for example, website hosting, form processing, and email services), under confidentiality and security obligations.
– If required by law or to protect the rights, safety, and security of our patients, visitors, or others.

6) Medical information and confidentiality
Information you submit may include health-related details. We treat such information as confidential and use it only to respond to your request and provide care-related guidance. Please avoid sharing information you do not want us to receive.

7) File uploads (virtual consultation)
If you upload medical reports/images, they will be transmitted and stored to allow us to review them and respond to your request. Please submit only files that you have the right to share.

8) Data retention
We keep form submissions and uploaded files only for as long as needed to respond to your request, maintain appropriate records, and meet legal or operational requirements. We may delete information when it is no longer required.

9) Cookies and analytics
The Website may use cookies or similar technologies for basic functionality and to understand how visitors use the site. You can control cookies through your browser settings. If we add analytics tools, they may collect usage data such as pages visited and time spent on the site.

10) Security
We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

We treat health-related information as confidential and use it only to respond to your request and provide care-related guidance.

Dr. Abid Qazi

11) Children’s privacy
This Website is intended for parents/guardians. We collect information about children only when a parent/guardian submits it for the purpose of requesting an appointment or consultation.

12) Third-party links
The Website may include links to third-party sites (for example, Google Maps). We are not responsible for the privacy practices of those sites.

13) Your choices and rights
You may request access, correction, or deletion of your personal information by contacting us at info@abidqazi.com. We will respond within a reasonable time.

14) Emergency notice
This Website and its forms are not for emergencies. If this is an emergency, please go to your nearest emergency department or call local emergency services.

15) Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above will show when changes were made.

16) Contact us
If you have questions about this Privacy Policy or how we handle your information, contact:
info@abidqazi.com